| Course | |||||
|---|---|---|---|---|---|
 | About Klatch This is a comprehensive course all about Klatch Coffee including who we are, how we got started, how we do business, and more. Should you decide Klatch is the right fit for you, we'd be happy to have you join the Klatch family! | ||||
 | C7 & Customer Service This course contains previously recorded trainings on the following:
- The Klatch Mission Statement & Core 7
- Customer Care & Core Purpose
- 5 Parts of the Sale
- Customer Recovery
- Legendary Service | ||||
 | Dialing In Once you have have passed espresso equipment and espresso please move on to this | ||||
 | Drink Menu Training | ||||
 | Espresso Equipment | ||||
 | Espresso Preparation | ||||
 | Food & Lunch Table Training - Cafe Locations This training includes instruction and videos on the following:
- preparation of food items
- making and serving food items
- using and cleaning the slicer | ||||
| Food & Lunch Table Training - Sprouts Locations This training includes instruction and videos on the following:
- preparation of food items
- making and serving food items
- cleaning the turbo chef at the end of each day | ||||
 | Food Menu Training - Cafe locations The food menu training for Cafe locations only | ||||
 | Food Menu Training - Sprouts locations The food menu training for SPROUTS locations only |
